Dun And Bradstreet - Inaccurate information and rude customer service
DnB lists the wrong principal of the business (a guy I've never met) and they list inaccurate revenue information - it's not even in the ballpark. I called a few years back to correct, and a rude person on the other end made me feel like it was a lost cause to get it corrected.
Then recently I saw they listed my home address as the retail business location as well as still having the wrong principal.
I am tired of getting junk mail for a guy who never worked for me, let alone served as a principal of my business. I wouldn't trust the accuracy of any of their reports.
Reason of review: Inaccurate information that is published and shared with other businesses / listers..
Preferred solution: Deliver product or service ordered.
Dun And Bradstreet Pros: Concept of the business.
Dun And Bradstreet Cons: False and inaccurate information.
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Comments
Please avoid publishing any personal information and promotional content
They do not seem to care at all if their information about companies is wrong
They did it to me in the past and charged me to correct it. I see my information is now wrong again . Who monitors this hoax company?
I also have wrong information on my Dun & Bradstreet for my business. stating I owe 7,000.00 and late paying 5,000.00.
I have no records of this being owed and they won't give the company's name so I can figure out what this is.. how does someone fix something like this if they don't help when you call. They say download your statements to update account. I haven't gotten anything by email or mail on any monthly bill that states I owe this so I can't even change it on my business account.
BAD business for Dun & Bradstreet to do business like this.
Any company could state that someone owes money to them true or false and the business owner can't even figure out whom they owe on this bad review if they have NO records of even owing it!!! POOR business...
These fools say our business has a low credit score yet we own our own building, have increasing revenue over our 5 years of being in business, are never late in payments for anything, and keep a small balance on our credit card. We're not rich, but we are reliable.
Quite disparate info within the same report. Results of crunching numbers using those avilable give wrong results (don't they know how to use the formulas?). Always thought one should take these reports with a pinch of salt, but when I ordered one for my company (which excellent financial situation and payment record allows us to have huge credit limits and extended payment terms) the wrong results they came up were quite alarming!
Dunn & Bradstreet publishes my company trademarked name with the wrong location and phone number. Iโve tried changing the information with them but they simply resist the incorrect information.
The business hasnโt been at that location with that phone number for 30 years but they keep showing it and selling the information to third parties...
This dilutes my brand and directs new customers to a disconnected phone in the wrong city/location. It has definitely impacted my business and Iโm considering legal action...
The same thing happened to me and I have been receiving credit offers in the mail for someone that never worked for me (also listed as the principle) for the past 3 years. One day I received 4 credit offers to the same principle who does not work here.
I suspect that they created the fictitious principle name in order to get me to pay to get rid of their name. Bunch of ***.
They also incorrectly listed that my company was incorporated 22 years later then it actually was.
I tried to change the incorrect information and all they wanted to do was sell me some service I do not need. I was also called repeatedly over and over, after I said I was not interested, to complete my D&B company profile at a cost.