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I am buying an SSL certificate through Comodo.com. They use D&B to validate my business.

Comodo said that the information held by D&B did not include the telephone number, so I need to ask them to add it. Although I have not provided my company information to D&B, it appears that they have already obtained some information, but not all information. I put in a request for the information to be updated and 2 days later I received a response saying this had been completed. It is now 11 days later and I am told by Comodo that the information still does not show the telephone number.

I cannot find a direct method of dealing with D&B, but between D&B and Comodo they are holding my company to ransom. 11 days of a website with no security whilst I continue to wait and with no progress in sight.

Product or Service Mentioned: Dun And Bradstreet Duns Number.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Providing incomplete information.

Company wrote 0 public responses to the review from Nov 26, 2016.
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Anonymous
Montclair, New Jersey, United States #1246063

So instead of looking for another way to get your SSL and your business on wheels you choose to come to a board and whine.

Put on your big boy/girl pants and find a work around and stop wasting time here.

Anonymous
to Anonymous Muggenhof, Bayern, Germany #1289745

Stop wasting time here? LMAO!

I think you might need to take your own advice! Tool!

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